Turn your old lead list into new conversations.

Your CRM is full of people who once raised their hand. A reactivation workflow reaches back out by email, SMS, and AI calls with a relevant reason to talk, qualifies renewed interest, and books the people who are ready.

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Lead reactivation workflowIllustrative

  1. Dormant list

    Old enquiries, lost deals, lapsed customers

  2. Clean and check

    Verify, dedupe, consent and DNC

  3. Re-engage

    A relevant reason to talk, by email or SMS

  4. Call the warm ones

    AI call to anyone who responds

  5. Human handoff: Book

    Appointment or rep handoff

Built to revive leads you already paid for

  • Revive dormant leads

    Reach people who enquired before but never bought, with a reason to talk that fits where they left off.

  • Consent checked first

    Lists are cleaned, deduplicated, and checked against consent and Do Not Call requirements before any message goes out.

  • Two-way conversations

    Replies are answered promptly by the agent, which qualifies interest and offers times.

  • Appointments, not just clicks

    Interested contacts are booked straight into the calendar or handed to a rep with notes.

Reactivation repliesIllustrative

  • Past enquiry · 2025

    Interested

    Yes, we're looking at this again now.

  • Lost deal · Q3

    Callback

    Budget opens next month. Can you call then?

  • Lapsed customer

    Closed

    We moved to another provider, thanks.

  • Past enquiry · 2024

    Opt-out

    STOP

A smarter way to work your database

Your existing contacts already know your name. Reactivation reaches them at a pace and consistency your team could not sustain by hand.

  • Segmented by history

    Different messages for lost deals, old enquiries, and lapsed customers.

  • Paced sends

    Messages go out in controlled batches so every reply can be handled properly.

  • Voice for warm replies

    Anyone who replies positively can get a call back within minutes.

  • Clear results

    See replies, bookings, and opt-outs by segment in your CRM.

Map your lead reactivation workflow before you build it.

Bring one call type or one lead source. We map the workflow, the human handoff, and the smallest useful pilot before any build commitment.

Request an audit

What the audit leaves you with

  • A map of your calls and lead follow-up
  • The first workflow worth automating
  • Handoff, consent, and data rules
  • A scoped pilot, in writing