Call every new lead back while they're still interested.
The outbound call agent phones new enquiries within minutes, asks your qualifying questions, and books a meeting or hands a warm lead to sales, with every call logged in your CRM.
Lead from pricing formCalled 3m after submit · 1m 52s
AI agent: Hi, I'm the AI assistant for the team you just enquired with. Is now a good time for two quick questions?
Caller: Sure, go ahead.
AI agent: How many locations would this cover, and when are you hoping to start?
Caller: Three sites, ideally next month.
Qualified · meeting booked Thursday 11am · CRM updated
Why use an outbound call agent?
Leads cool quickly. An outbound agent makes the first call while the enquiry is still fresh, every time.
Speed without a night shift
Form fills, missed calls, and chat leads get a call back in minutes, including evenings and weekends where your calling rules allow.
Consistent qualification
Every lead hears the same core questions, so sales receives comparable notes instead of guesswork.
How it runs
Define the trigger
Choose who gets called: form fills, missed calls, or an opted-in list.
Write the call
Agree the opener, the questions, and what counts as qualified.
Set the rules
Calling hours, retries, consent, and handoff to a rep.
Launch and tune
Review outcomes with sales and refine the script as you learn.
What it handles, end to end.
Each capability is scoped with you, tested on realistic scenarios, and switched on only when it is ready.
Instant lead callback
Triggered by your forms and CRM
A new enquiry from your website, an ad lead form, or your CRM triggers a call within minutes, with the lead's details already in context.
Scripted qualification
Your questions, asked naturally
Ask the questions your sales team relies on, adapt to the answers, and record each response as a structured field.
Meeting booking
Straight into the right calendar
Offer a time from the right rep's calendar, confirm it on the call, and send the invite automatically.
Reminders and confirmations
Fewer no-shows
Call or message ahead of appointments to confirm, reschedule, or release the slot back to the calendar.
Calling rules built in
PDPA and DNC aware
Calling hours, retry limits, consent checks, and Singapore Do Not Call Registry checks for marketing calls are set before the first dial.
Call summaries in your CRM
Every call, written up
Each call lands in your CRM with a summary, outcome, and transcript, so the next person picks up with full context.
Where teams put it to work.
The same product, combined with others, inside a complete workflow.
Guides before you scope it.
Short, practical reading for teams deciding what to automate first.
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Questions before you start.
Practical answers for teams deciding whether this fits the way they work.
Can we use AI for outbound calls in Singapore?
Outbound calls must follow the PDPA, including the Do Not Call provisions for marketing calls to Singapore numbers. We design consent checks, DNC Registry checks where required, calling hours, and AI disclosure into the workflow before launch. This is not legal advice; your team confirms the final position.
Who does the agent call?
Typically people who have enquired, opted in, or are existing customers. Any calls to new prospects are scoped against the PDPA and Do Not Call rules before anything is dialled.
What if the lead wants to speak to a person?
The agent offers a live transfer during your hours, or books a callback with the right rep and passes on a written summary.
Can it leave a voicemail?
Yes, where your rules allow. The agent can leave a short, approved message and follow up by SMS or email.
Scope your Outbound Call Agent around the way you work.
Bring one call type or one lead source. We map the workflow, the human handoff, and the smallest useful pilot before any build commitment.
What the audit leaves you with
- A map of your calls and lead follow-up
- The first workflow worth automating
- Handoff, consent, and data rules
- A scoped pilot, in writing